Over the years, BrandSafway had accumulated various standalone software applications due to acquisitions. Because of the complexity of these applications and a lack of documentation, offshore partners were a poor option. BrandSafway had also experienced a rise in attrition with contract resources due to the maintenance and support requirements of their aging applications, which were scheduled to sunset within the next few years.
Rural Sourcing’s Scrum team provided the right mix of talent and value to become the technology partner of choice for BrandSafway. Utilizing a multidisciplinary Agile software team, Rural Sourcing quickly captured the knowledge transfer from an incumbent partner to learn the application architecture, document tribal knowledge, then take on support tickets, build out user stories and develop, test and deploy into production.
BrandSafway was seeking a low-risk, high-value alternative to offshore and local consultants, and Rural Sourcing was the partner to help them improve quality and minimize risk. After the successful transfer of support, maintenance, and development for the Strategic Tracking System written in Java, BrandSafway expanded their relationship with Rural Sourcing by adding the SafQuote application for our team to support requests, prioritize incoming requests, and continuously deliver against an existing backlog.
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