Case Study

Shred-it Utilizes Mobile App to Increase Field Productivity

the challenge

Shred-it customer service representatives (CSRs) were spending too much time at their desks instead of spending time with customers. Shred-it needed a solution that would give CSRs the ability to access and input data in the field instead of going back to the office to complete the work. The solution needed to be secure, and provide backend security and information transmission.