Case Study

Improving Platform Performance Through Automated Testing and Remediation

challenge

Performance Under Load

Imagine if your online platform experienced over 90% of its usage in just two weeks of the year. Now picture the repercussions of your platform having performance or stability issues during those same two weeks. Needless to say, one of the largest online tax preparation services in the country had a slight problem on their hands. They asked us to identify and resolve any issues within their software and hardware, to improve their confidence in their system’s performance under load before the next tax season.

Key Outcomes

The end result provided our client with successful load factors and a vastly improved performance, enabling them to enter peak season with confidence as their large customer base continues to grow.

Successful
load factors
Improved
performance
the solution
Load Testing

Our team developed automated test scripts, which were then deployed to AWS instances and ramped up. In coordination with the client, load was introduced until their systems crashed, so we could identify trouble spots in their architecture. Previous testing had scaled up to 5,000 concurrent users; we stress tested their system with 20,000, then 50,000 and eventually over 100,000 concurrent users. This included approximately 20 scenarios, such as logging in, creating a new account, and initiating a 1040EZ form.

Related Case Studies
See All Case Studies
case_study
Jan 17, 2023

Leading Streaming OS Provider Positions to be Leading Home OS Provider

Our client, a leader in smart TV operating systems, was looking to introduce a suite of products that would be a natural extension of their business and make them a leader in a second industry. These products would integrate things like home monitoring, custom lighting and smart power at a better value than what had previously been on the market. Our client needed to test their new devices in a broad array of consumer environments and complete end-user testing scenarios quickly in order to meet their tight launch deadline.

Read More
case_study
Dec 13, 2022

Cloud-based Automation Improves Data Quality and Time Savings

We automated this managed services provider’s cumbersome manual processes with a serverless application using Angular and AWS tools. This saved them hundreds of hours per year, reduced staff burnout, and allowed them to provide their clients data-driven consulting that otherwise would have been nearly impossible.

Read More
case_study
Oct 26, 2022

Innovative and Award-winning Digital Product

Our client, a Wisconsin-based financial services provider, was being acquired by a multinational conglomerate, due to the potential of their yet-to-be-launched, digital application. It would revolutionize the travel insurance industry, since at the time, if you wanted to purchase a travel insurance policy or file a claim, you’d have to do it over the phone, or in same cases, by mail.

Our product development team stepped in quickly and started meeting with the executive team to get a thorough understanding of the business goals and start building personas and fleshing out the buying cycle. They ended up developing an innovative, award-winning application with flexible, modern architecture and got it to market on-time, despite the tight timeline.

Read More
case_study
Sep 26, 2022

Modernized Applications Improve Quality of Care for Senior Citizens

Two large healthcare technology providers had recently merged into one comprehensive platform for managing payments and care programs. Their combined product portfolio needed to be updated to align with a modern .NET tech stack to eliminate technical debt. Learn how we quickly scaled up a Scrum-as-a-Service TM team to enhance and support our client’s legacy application.

Read More
See All Case Studies