challenge
Our client, a global logistics company, needed a partner to introduce their first Azure-based customer-facing application. They wanted to create a central portal where customers could view their scheduled trailer requests and submit ad hoc requests in the event of volume spikes. Previously, requests were managed via phone and fax using processes defined by each dispatch location. This created an inconsistent customer experience across the brand and had significant administrative overhead. Additionally, speed-to-market was essential on this engagement as none of their competitors had a similar application, so they wanted to be the first to market with it.
solution
Our Scrum-as-a-Service® team built an industry-first, customer-facing application built in .NET and Angular and deployed in Azure that allowed customers to submit, update, view and filter trailer requests. During the course of the project the team was able to pivot to other application areas in order to remove blockers and high priority backlog items in order to maintain momentum on the trailer reservation project. Because our client had no established method of communicating between internal and external facing applications, data exchange between our application and the client’s internal application was essential for our application to function.
results
Our client was the first to market with an application of this type, giving them an edge over their competitors as well as a unified and corporate branded customer experience. Our team was able to deploy a customer facing enterprise application in seven months using a multidisciplinary approach of front-end, back-end, quality assurance and DevOps engineers. Because the team was capacity based rather than project based, it was able to shift work to the items of highest priority in order to clear development bottlenecks for dependencies in other application areas adjacent to the application being developed. Our team was able to use knowledge gained through the development of the initial MVP release to continue into a second year of feature development.
Modernized Applications Improve Quality of Care for Senior Citizens
Two large healthcare technology providers had recently merged into one comprehensive platform for managing payments and care programs. Their combined product portfolio needed to be updated to align with a modern .NET tech stack to eliminate technical debt. Learn how we quickly scaled up a Scrum-as-a-Service TM team to enhance and support our client’s legacy application.
Improved Growth and Scale Through Application Modernization
TeachTown needed to modernize their core applications and infrastructure so that as their business grew, the applications could scale with them. We brought the capabilities, mindset and cross-functional team to make it happen.
Regulatory Compliance Gap Quickly Closed for Large Industrial Services Provider
A leading provider of industrial services worldwide needed to fill a critical labor law compliance gap with their HR payroll processing. We created a highly usable and efficient platform to track the massive amounts of data for its 15,000+ American employees. In just 9 months, the company reached regulatory compliance.
Colliers and Rural Sourcing – Partners in Impact Sourcing
Today sourcing professionals are faced with new challenges and new priorities in finding and maintaining a healthy chain of suppliers. The emphasis has moved away from negotiating the lowest price to negotiating the best value, and this includes environmental and social value, as well as best value in terms of results on the financial balance sheet. Commercial real estate leader Colliers needed to adapt to alternative models to maintain and accelerate pace to accommodate new client needs. And immediately as a part of that strategy, adopted impact sourcing through its relationship with Rural Sourcing, Inc. (RSI).